When you have completed your order, an order confirmation will be sent to your email address. In the confirmation you will find all information about products, price, billing and delivery address.

All payments are made via card or PayPal. At magdalinashop.com you can pay with VISA, VISA Debit, VISA Electron, MasterCard or Maestro. All payment and card fees are included in the prices stated on the page and are handled by Magdalina Shop.
All prices shown include 25% VAT.

Right of cancellation and right of return
When purchasing goods on the website,

you as a customer have a statutory 14-day

right of withdrawal that applies from the

time you have received an item that you have ordered.

You must announce that you regret it. The message must be sent to us mag@magdalinashop.com . In your message, your name, your address, e-mail address, the order number and which goods the return applies to must be clearly stated.
 

You should return the products to us immediately and at the latest within the statutory 14 days after the cancellation notice.

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You are responsible for return shipping, delivery and condition of the products upon return, the products should therefore be sent well packaged and in their original packaging.
From the refund amount, we reserve the right to deduct an amount corresponding to the reduction in value compared to the original value of the product in the case of a used or damaged product.

If you have placed an order but have regretted it, you can cancel your order. You do this by logging in with your

e-mail address and password in the top right corner of Magdalinashop.com . Go to the menu and click on the "My orders" tab. Here you must click on the info button to the

right of the order you want to cancel and then click on

"Cancel order".

Note that you can only cancel an order provided that our warehouse has not started processing it. If you have any questions, contact customer service via the email address mag@magdalinashop.com .

Orders placed on Magdalinashop.com are delivered with either PostNord. delivery times are 1-3 days.
shipping fee is  70 SEK.
We offer free shipping to everyone who buys over

600 SEK .

When we receive the returned goods, we check their status and based on that we refund the customers. Refunds are issued in the same manner as the original payment method. Delivery costs are only covered in the event of complaints (damaged goods) and only when the complaint is well founded and approved.

Please note: Any depreciation related to product use that is incorrect or different from its intended use and function is paid by the customer. However, if you damage the product through misuse or negligence and seek compensation, you may end up getting only a small portion or none of the purchase price back if you return it, depending on the commercial value of the product(s) in question. In the case of beauty products, fragrances and cosmetics, the original packaging can play a significant role in determining the value of the product(s) in question. We therefore urge you to send goods in undamaged condition.